Try to login to your SWTOR account, but do not enter the security key. You will get a klickable link which says “Lost your Security Key?” – KLick it and follow the steps below.
If you have lost your Security Key and would like to have it removed from your account, you will need to complete the following steps:
- Click Send One-Time Password below.
- An automated email will be sent to the email address associated with your account. If the email does not appear in your inbox within a few minutes, please check your spam and/or junk folders in case your email client has incorrectly blocked the One-Time Password email as spam.
- This automated email will contain your One-Time Password.
- Type the One-Time Password exactly as it appears, or copy and paste the code into the field and click Continue.
- Lastly, click Remove my Security Key.